AI WHATSAPPAUTOMATIONS FOR|
A 24/7 digital front desk on WhatsApp. We help Sri Lankan medical, dental, and aesthetic practices book appointments and handle patient inquiries on autopilot.
Running a clinic shouldn’t mean your front desk is glued to the phone all day.
Your staff are there to take care of the patients in front of them, not juggle endless rings while a queue builds up.
“The reception was attending to a patient and missed a high-value inquiry.”
A patient messaged about an Rs. 85,000 procedure. Because nobody replied in time, they booked with another clinic down the road.
“Your staff are overwhelmed handling bills and check-ins while the phone won’t stop ringing.”
Patients in the waiting area feel rushed and ignored when receptionists are stressed, trying to answer calls, handle cash or card payments, and manage doctor files all at once.
“Inquiries go cold because people don't like leaving voicemails or waiting hours for a reply.”
Sri Lankan patients expect quick answers on WhatsApp. When they have to wait for details on consultation fees, doctor channelling times, or appointment slots, they simply look elsewhere.
“Late-night and weekend inquiries go straight to competitors.”
People browse treatments late at night or over Poya and bank holidays. If your clinic doesn't respond until the next morning, that consultation is already lost.
“Traditional call centers don't understand your practice.”
Generic operators read stiff scripts, get confused by procedure prep instructions or doctor availability, and end up frustrating your patients.
“Hours lost every week writing down appointment details and chasing confirmations.”
Noting bookings manually in a diary or basic sheet leads to mix-ups, missed follow-ups, and empty slots when patients don’t turn up.
We make upgrading your clinic’s WhatsApp booking insanely simple.
Direct, Hands-On Setup
Work directly with the specialist building your system. No sales reps, no junior handoffs, and no miscommunication.
Tailored Practice Logic
Trained strictly on your clinic’s doctors, channel times, procedure fees, and appointment rules.
Live in 7 Days
From onboarding to active WhatsApp automation handling patient bookings in one week.
One Clean Dashboard
Review incoming patient chats, track confirmed appointments, and monitor revenue captured. Calendar updates happen on autopilot.
Predictable Monthly Pricing
A flat monthly investment. No surprise surcharges for message volume and no hidden fees.
Meet Senally
We design it, train it, integrate it, and maintain it. Live in 7 days without endless operational meetings.
Practice Intake
Fill out a straightforward 15-minute form covering your treatment list, procedure charges, doctor channelling hours, and common patient FAQs.
Assistant Training
We configure your assistant's tone to match your practice. Polite, reassuring, and trained strictly never to offer unverified clinical advice.
Calendar & WhatsApp Connection
We link the automation directly to your clinic’s live booking calendar, WhatsApp Business number, and staff notification channels so confirmations send instantly.
Simulated Chat Stress-Testing
We run dozens of simulated patient chats to test edge cases: complex reschedules, fee inquiries, prep questions, and urgent message routing.
Pilot & Staff Review
The assistant handles real incoming WhatsApp inquiries during peak clinic hours. Your front-desk team reviews chat logs to ensure every exchange matches your standards.
Full Autopilot
Your clinic captures after-hours inquiries, confirms visits automatically, and fills your appointment book 24/7.
Simple Agency Pricing. On Your Terms.
Pilot Plan
30-day trial • Zero recurring commitment
Experience the complete WhatsApp booking assistant live in your clinic for 30 days before making a long-term commitment.
- 30-day full production trial
- 1 clinic location
- 1 official WhatsApp Business number
- Trilingual support (English, Sinhala & Tamil)
- Full automated appointment booking & FAQ flow
- Direct Google Calendar or Notion sync
- Up to 1,000 automated patient chats/month
No setup fee • Roll into the monthly retainer anytime with your setup fee waived
Scale Plan
Rs. 25,000 setup fee • Rs. 50,000/month ongoing
For established dental surgeries, aesthetic clinics, and medical spas that need their WhatsApp running on autopilot with zero missed inquiries.
- 1 clinic location
- 1 official WhatsApp Business number
- Trilingual support (English, Sinhala & Tamil)
- Complete booking, rescheduling, and cancellation automation
- Two-step automated WhatsApp visit reminders (drastically cuts no-shows)
- Up to 2,500 automated patient chats/month
- Priority updates when doctor schedules or fees change
- Dedicated technical maintenance & uptime monitoring
Rs. 25,000 one-time setup • Ongoing clinic support included
Included in every plan:
Effortlessly communicates in English, Sinhala, and Tamil (including Singlish/Tanglish phrases) to make every patient feel at home.
No delayed replies or unread messages. Every patient inquiry is answered in seconds, even late at night or on Poya days.
Appointments lock automatically straight into your Google Calendar or clinic management system without manual data entry.
Sends automated WhatsApp appointment reminders and pre-treatment instructions, virtually eliminating empty slots.
Instantly detects urgent symptoms or red-flag requests and instructs the patient to call emergency services or alerts your duty staff.
Encrypted chat handling and private workflows designed to keep patient records and appointment details completely secure.
When your contract ends, you own all your workflows, appointment logic, and contact data. No lock-in, ever.
Works with the apps your clinic already uses
Senally plugs into your existing calendar, booking tools, and payment apps. No need to change how your clinic works. Everything your team already uses keeps working, just with WhatsApp sorted.
WhatsApp Business API
Direct 24/7 automated patient chat booking, instant payment links, and confirmation dispatches on WhatsApp.
Doc990
Cross-check doctor channelling slots and sync patient appointment reservations seamlessly with Doc990.
eChannelling
Connect your WhatsApp booking assistant directly with eChannelling schedules for real-time doctor availability.
PayHere
Generate automated PayHere payment links via WhatsApp to collect advance consultation fees and booking deposits in LKR.
Google Calendar
Bi-directional calendar sync preventing double bookings and reserving consultation slots instantly across doctor schedules.
Notion
Log incoming patient inquiries, doctor rosters, and appointment statuses automatically in clean Notion databases.
Google Sheets
Real-time logging of patient inquiry details, booking times, and fee breakdowns directly into Google Sheets.
Meta Lead Ads
Reach out on WhatsApp within seconds when a potential patient submits a Facebook or Instagram ad lead form.
Instagram Direct
Convert Instagram inquiry DMs directly into automated WhatsApp booking flows for aesthetic & dental clinics.
Stripe
Collect advance consultation deposits and international card payments automatically before appointment confirmation.
Calendly
Sync clinic consultation schedules and share instant booking links automatically inside patient WhatsApp chats.
Zoho CRM
Automatically create patient records, log chat summaries, and update clinic sales pipelines in Zoho CRM.
HubSpot
Log patient inquiry details, follow-up tasks, and consultation history directly into HubSpot CRM.
Aesthetic Record
Sync aesthetic treatment inquiries and client profile updates straight into Aesthetic Record EMR.
Jane App
Route automated patient intake and booking requests directly into Jane App clinical schedules.
Microsoft Outlook
Sync practitioner shift schedules and booking holds directly with Microsoft 365 Outlook calendars.
We'll connect it during your setup.
If your clinic uses a booking system, patient management tool, or any other app not listed here, we build the connection as part of your onboarding. You don't need to switch anything.
See how Senally stacks up.
How your clinic handles WhatsApp today versus what it looks like with Senally running in the background.
Built for Sri Lankan clinics tired of losing patients on WhatsApp.
Your patients are messaging on WhatsApp around the clock. Senally gives independent dental surgeries, aesthetic clinics, and medical spas a WhatsApp automation that answers instantly, books appointments, and handles inquiries 24/7 without adding any extra work for your staff.
Frequently Asked Questions
Everything you need to know about our service, integration, and plans.
Your patients are on WhatsApp right now.
Is anyone answering?
One setup, one custom WhatsApp assistant, and zero missed bookings. Get your clinic live in 7 days.
Book Your Setup Sprint
Share your clinic details and we will review your WhatsApp volume.